ORDERING TERMS & CONDITIONS
Initial Order Minimum- Stocking Dealers: $750
Non-Stocking Dealers: No minimum- Non Stocking Dealer Pricing will be applied.
Re-Order Minimum- None
Shade Only Orders: $5.00 packaging & handling fee per box will be added to shade only orders
FOB: Canton, NC
Accepted Payment Methods: We accept company checks, money orders, ACH Transfer, All major credit cards (a 3% credit card processing fee will be applied to all orders paid with a credit card.)
DAMAGES & CLAIMS
- For truck line orders note on freight bill if any boxes are damaged or missing. Have the driver for UPS or Fed-Ex take note of any damaged packages. DO NOT FILE A CLAIM! We will handle all claim settlements.
- Fill out & email or fax back the Damage & Return policy form, enclosed with packing List. Email a picture of the defective merchandise to our customer service department.
Email: Faith@coastlampmfg.com
Fax: 828-648-9268 - Replacements will be sent to you promptly.
- You will not be billed for replacements, pay from the original invoice in full.